IDO embraces the concept of excellence that has learning, innovation and continuous improvement at its core, aiming to equally meet the expectations of its passengers, employees, suppliers, shareholders, and the society. In line with our policy, as IDO, we: Monitor our passenger expectations and feedbacks and continuously improve our processes to increase passenger satisfaction. Based on our participatory management approach, support the development of our employees and leadership of our executives, appreciate their success and offer an organizational climate where they can achieve their full potential. Manage differences among our employees to ensure equality in opportunity. Increase our efficiency and productivity in all areas with a risk-based thinking approach for the purpose of delivering value to our stakeholders. Establish mutually beneficial and value adding relationships, which are long-lasting and reliable, with our suppliers. Carry out our operations in compliance with all relevant international and national legal requirements, as well as all other requirements. Minimize health impairment by identifying any risks associated with human health and controlling resulting effects.
